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28 February 2026

PCPD Newsletter - Personal Data Security Incidents of Three Organisations

PCPD Newsletter - Personal Data Security Incidents of Three Organisations

PCPD has respectively served Enforcement Notice or warning letter on the three organisations, directing them to remedy and prevent recurrence of their respective contraventions.


Summaries of the Three Data Security Incidents

  1. The complainant worked for a security service company. The complainant’s supervisor sent a notice of termination of employment containing the complainant’s HKID card number to a work-related chat group in an instant messaging application. This resulted in the disclosure of the complainant’s personal data to other staff members in the group.

  2. The head of the security department of a hotel stored annual performance appraisal forms of departmental staff members in a desk drawer. As the desk was shared among staff members of the department and the department head did not lock the drawer in accordance with the hotel’s guidelines, the complainant (an employee of the hotel’s security department at the material time) inadvertently read the appraisal forms that contained the personal data of all the departmental staff members stored in the drawer while searching for other documents.

  3. An administrative staff member of a social welfare organisation was responsible for scanning a dismissal document relating to the complainant. During the process, the staff member mistakenly saved the scanned copy in the department’s shared folder. As a result, the complainant’s personal data contained in the document was accessible to other staff members of the department.

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