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9 July 2025

Over 1,000 join legal action against M&S after major customer data breach, lawyers say

Over 1,000 join legal action against M&S after major customer data breach, lawyers say

At-a-glance

  • Cyber attack on M&S involved ‘sophisticated impersonation’, chairman tells MPs

  • Thompsons Solicitors launching class action against M&S after April’s cyberattack exposed customer data

  • Names, emails, addresses, and birth dates stolen — raising concerns over identity fraud and phishing scams

  • M&S admits fault, estimating the breach could cost the company around £300 million

  • Customers urged to beware of fake emails offering gifts; experts stress verifying sender details before clicking links

  • M&S hopes to fully restore digital operations by August, following shutdowns to contain the breach

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